All items available are handcrafted to order and are subject to an 4-6 week build time. Our flags are distressed and rustic by design, this means that the flags will not be perfect. Please expect dents, cracks, chips and other means of distressing as this adds to the visual appeal of the flag.
When an order has been placed, it can be cancelled and fully refunded within seven (7) days. An order cancelled after seven (7) days will be subject to a 20% cancellation fee.
Requests for return may be placed by utilizing the “Contact Us” section of this website. A request for return MUST BE made within 3 days of receipt of delivery of your item in order to be processed.
Once request for return has been approved, tracking information for the return shipment must be submitted to Vengeance Woodworks Company within 2 business days
Items can be returned to us for a refund but must be in new condition. A return is subject to a 35% restocking fee. Your credit/debit card will be refunded, minus shipping costs and 35% restocking fee, upon arrival and inspection of your item.
The purchaser is responsible and must pay for all return shipping and packaging costs.
ALL SALES ON CUSTOM ORDERS ARE FINAL.
All packages are insured for the full purchase amount. All items are carefully inspected prior to shipment. All flags are hung prior to packaging. Vengeance Woodworks Company is not responsible for damages during shipping. If you find your product has been damaged during transit, keep all packaging materials, take pictures of damages, and contact Vengeance Woodworks Company to discuss replacement options. Please send all correspondence to firstname.lastname@example.org.